Illinois-American Water Company is a subsidiary of American Water Company. Illinois-American is headquartered in Belleville, Illinois.
American Water provides high-quality water and wastewater services to approximately 14 million people in more than 1,600 communities in the United States as well as parts of Canada. Headquartered in Voorhees, NJ, we are the largest investor-owned water and wastewater utility company in the United States. We employ approximately 6,700 people who give back to the community each day by doing their part to provide the highest quality service possible. Our professionals are committed to customer service, operational excellence and the delivery of high-quality, reliable drinking water, safe and effective wastewater treatment and release and other water-related management services. Our teams live and work in the communities they serve.
While we principally serve residential homes and businesses, we also perform market-based contract operations for municipalities that own their utility systems. Additionally, American Water develops and implements solutions to help meet our country's many water supply challenges.
The primary mission of American Water is to be your local, trusted water resource company dedicated to delivering innovative solutions, environmental stewardship, and community infrastructure investment. We are well positioned to meet the challenges of increasing water system reach and capacity, using precious water supplies wisely, and delivering high-quality water to the individuals and businesses that rely on us. Our company's track record of success is attributable to our industry experience, state-of-the-art innovations in water quality and testing, ample infrastructure investment, responsive customer service, and dedication to the communities we serve.
American Water is a study in the richest of contrasts. With operations in 30 states as well as parts of Canada, we are large enough to pool tremendous expertise and financial strength, but we are local to the core.
We are experts at delivering high-quality water and wastewater service to our customers. And we are more. We are scientists, environmentalists, innovators and protectors. We are caretakers of water, life's most essential resource, and we take our role very seriously.